By Kurt Hunzeker (with some copy points provided by the movie Diamonds Are Forever
)With the 2007 baseball season entering its second week (and due to last week’s snow storms, first week in some markets), the Sparts Marketing Blography is debuting a new weekly feature (we promise) called “Sparts Marketing Blography’s Sports Promotions Made Better,” or SMB’s SPMBs.
We will review the best sports promotion from the week before, how it was executed on-site, the impact to the consumer, the recurring value for the sponsor and any additional press coverage and exposure due to the promotion’s innovation or overall “wow” factor...and then highlight how we would have made the promotion better.
This week’s inaugural SMB SPMB…the
St. Louis Cardinals’ Replica Ring Night sponsored by Edward Jones and FSN Midwest, witnessed firsthand last Tuesday (April 3) at Busch Stadium.
Before discussing the promotional item itself, one should consider that once the Cardinals broke tradition and announced that the World Series Ring Ceremony would be held prior to the second game of the season, ticket prices in the secondary market (eBay, StubHub, Craigslist, etc.) skyrocketed. From my own personal experience, I locked in bleacher tickets via StubHub at face value. By the time the game started last Tuesday, bleacher seats that list for $16 (single-game only) were fetching in excess of $80-$100…partly because of the Replica Ring Night promotion. That is definitely worth mentioning.
“Well, hardest substance found in nature, they cut glass, suggest marriages, I suppose it replaced the dog as the girl's best friend. That's about it.”All fans who entered Busch Stadium received a plastic, somewhat cheap-looking replica ring of the real version distributed to Cardinals’ players, coaches, staff, Hall of Famers and announcers in a pre-game ceremony.
The authentic ring consisted of 50 flawless diamonds arranged as a diamond enclosing the stylized “StL” logo (set with 32 rubies mined from Myanmar in Southeast Asia) the Cardinals feature on their home and away caps. Each ring’s jewels consist of four total karats.
No one is officially saying the worth of each ring, but an appraiser in St. Louis recently provided the necessary insurance documentation for a Cardinal executive…and let’s just say the rings are NOT cheap.
But the replica rings are. Cubic zirconium does not look like diamonds, and what was supposed to be the ruby-emblazoned insignia was actually painted plastic.
Some fans kyboshed the idea of keeping the plastic ring “fused” onto the wooden-esque base sporting the logos of both presenting sponsors. Unfortunately, the replica rings’ faulty paint job caused the “gold” to stay on the base while the unattached ring sported a nice “dull” spot where the paint/glue was located.
The other problem with removing the ring from the base centered on de-valuing the economical replica ring. Similar to taking a rare toy out of its original packaging, separating the two pieces completely destroyed any re-sell value for the replica ring in the secondary market.
Sellers hawking replica rings posted inventory upwards of
two weeks before the actual promotional night…and potential buyers were bidding like crazy. eBay’s winning auctions averaged around $85 per replica ring (including the always-entertaining subjective value for shipping and handling). That’s why I thoroughly enjoyed two highlights of this promotion:
1) Buyers stood around the gates (both inside and outside Busch Stadium) offering to buy rings from fans for only $20. I equate this to trading a big, shiny nickel for a small little dime with your little brother.
2) Ticket-holders walked into the ballpark, collected their prize, and promptly walked right out. I estimate at least 75 people did this at the left-field gate alone. That says something about either A) the perceived value of the promotion, or B) the perceived cost of attending a game.
Plenty O'Toole: "Hi, I'm Plenty."James Bond: "But of course you are."Plenty: "Plenty O'Toole."Bond: "Named after your father perhaps?"Based on the somewhat-flawed analytical annual report by My Old Friends, the cost for a family of four to attend a game at Busch Stadium is $209.23, the 7th-highest among all MLB teams. By not spending $209.23 (+$209.23 in savings, minus the average cost per ticket [$28.43, or $113.72 for the group]) and picking up four rings and selling them for the estimated winning auction price of $85 (+$340.00), an enterprising family of four could stand $453.72 richer.
Everything in the previous paragraph is utterly absurd, but so is the sports collectible business.
From the fans’ perspective only, a promotion like this, with a higher value is placed on the giveaway item than on the game itself, could not get any better, right?
Wrong.
(Obviously, the team’s goal by having a “premium” giveaway like this is to attract fans, and their disposable income, inside the ballpark and for the entire game; collecting parking fees, trips to the concession line, souvenir stands and activity centers along the way.)
James Bond: "What do you intend to do with those diamonds?"
Blofeld: "An excellent question. And one which will be hanging on the lips of the world quite soon. If I were to break the news to anyone it would be to you first, Mr. Bond, you know that."
The Replica Ring Night promotion would have set records for press coverage, next-day water cooler discussions and cries of “They did what?” if the Cardinals would have added one little item to the promotional festivities....
A real ring. For one extraordinarily lucky fan in baseball’s most passionate fan base.
Realizing that publicly announcing this (safe-to-say) five-figure wrinkle would incite riots even among religious St. Louisians, the Cardinals would not be able to disclose the Authentic “#1 Fan” Ring until the #1 Fan was in possession of said ring.
As the
Vice President of Marketing for the Cardinals, this is how I would pull this off, and the positive press stemming from this diamond-level premium promotion:
1) With the financial help of the night’s sponsors, Edward Jones and FSN Midwest, I would make one extra ring featuring “#1 Fan” on the ring in place of the last name, with the inscription “You won the greatest giveaway ever.”
2) To protect against theft, I would personally hold onto the ring (an in-park safe/safe-deposit box would house the ring) until the winner redeemed his or her lucky treasure.
3) All but one box would contain the replica ring, so fans would not know that we had something else planned for the evening. The winning box would contain a simple message stating: “We had difficulties placing your ring in this box. Please visit Guest Relations on the Lower Concourse to pick up your ring. But hurry, you must pick it up during tonight’s game.”
Now here’s where the “Choose Your Own Adventure” begins. Consider the 75 jackasses that picked up their phony rings (still in a taped cardboard box), only to realize once he or she was home that their giveaway item was still at Busch. This non-fan is not driving back downtown to pick up the ring, considering he/she cannot get back into the ballpark. This scenario could really bring heartache once the cat is out of the bag (more on this shortly).
Then there is the derivative of the preceding setting, and that is the fan who decides to not open the cardboard box until he/she arrives back at home, limiting any possibility of damage or theft. This problem is fixed by making a simple PA announcement asking fans to open their boxes and take out their rings for a ballpark-wide photo opportunity to send to Guinness Record Books, the Baseball Hall of Fame or for an upcoming issue of
Gameday Magazine. At least make one effort to get people to look inside.
Finally, Scenario C…you read this cryptic message and ask your friends, family or whoever you came to the game with if they received the same note. When every answer back is “no,” you know something good awaits you at Guest Services. You don’t walk…you run to find out.
I, along with a rather imposing-looking security guard, await you the winner at Guest Services. I am feverishly talking into a walkie-talkie sounding angry and annoyed, but only to play the promotion out to the fullest. We allow you to bring anyone you brought with you to “come with us.”
We escort you through the Cardinals’ executive offices, through the packed Redbird Club, up a private access stairwell…and into promotional sponsor FSN Midwest’s booth, where announcers Joe Buck, Al Hrabosky and Dan McLaughlin patiently wait to announce over-the-air why your ring was not in your box.
At this point, team president Mark Lamping enters holding the same etched glass box each player and employee received with their ring, this time containing the “#1 Fan” ring for you, the oh-so-lucky winner.
With real ring in hand, you pass out, but not before shouting at least one obscenity causing the FSN Midwest truck downstairs to thank the FCC for the 7-second delay rule.
Blofeld: "Right idea, Mr. Bond..."James Bond: "...but wrong pussy."For the cost of producing one extra ring, the potential impact for the Cardinals, its fan base and especially the night’s two primary sponsors is enormous, if not, dare I say, exponential?
This fully-integrated promotion would also include the Cardinals’ PR machine to work hand-in-hand with FSN Midwest’s publicity staff and Edward Jones’s PR agency to craft a nationwide distribution list highlighting the never-tried-before promotional giveaway. I guarantee you that every subsequent champion in the other Big Three professional sports leagues would attempt this promotion, or at least a variation of it.
Seriously, a five-figure investment should reap millions of dollars in free advertising and word-of-mouth praise not only in St. Louis, but nationally as well.
In conclusion, I would like to offer my services to the Indianapolis Colts, or this year’s NBA Finals, NHL Stanley Cup and MLB World Series Champions to develop and execute this idea for your fans and your sponsors. You can reach me anytime at
kurt at spartsmarketing dot com, or simply visit the Sparts Marketing web site (
http://www.spartsmarketing.com/) for more innovative ideas like the FSN Midwest/Edward Jones St. Louis Cardinals “#1 Fan” Authentic Ring Night!